Terms and Conditions

By accessing or using our official platform, you agree to abide by these Terms and Conditions. Please read them carefully to ensure a clear understanding of your rights and obligations. If you do not agree to these terms, refrain from using our services.

1.0 Introduction

1.1 These Terms and Conditions govern your use of the Auwin website ("the Platform"). By accessing or using the Platform, you confirm your agreement to these terms.

1.2 The terms "we," "our," and "us" refer to Auwin, while "you" and "your" refer to the visitor, user or account holder.

1.3 We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Continued use of the Platform constitutes acceptance of the revised terms.

2.0 Eligibility to Use the Platform

2.1 You must be at least 18 years old or meet the legal age for online gambling in your jurisdiction, whichever is higher.

2.2 You confirm that online gambling is legal in your country of residence and that you are solely responsible for complying with local laws.

2.3 Auwin reserves the right to request proof of age or identity and to suspend accounts that fail to meet eligibility criteria.

3.0 Account Registration and Security

3.1 To access certain features of the Platform, you must register for an account by providing accurate and up-to-date information.

3.2 You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of unauthorized access.

3.3 Users are limited to one account per person. Duplicate accounts may be suspended or terminated.

4.0 Bonuses and Promotions

4.1 All bonuses and promotions offered on the Platform are subject to specific terms, including wagering requirements and expiry dates.

4.2 Misuse of promotions, including attempting to claim multiple bonuses fraudulently, is prohibited and may result in account suspension.

4.3 Bonuses are non-transferable and may only be used by the account holder who claimed them.

5.0 Deposits, Withdrawals, and Payments

5.1 Deposits and withdrawals must be made using the payment methods listed on the Platform.

5.2 Processing times for transactions may vary based on the selected payment method.

5.3 Auwin is not responsible for delays caused by third-party payment providers or incorrect payment details provided by users.

6.0 Game Rules and Fair Play

6.1 Users must adhere to the rules of each game as specified on the Platform.

6.2 Any attempt to manipulate game outcomes or exploit technical issues is strictly prohibited.

6.3 Auwin reserves the right to investigate and void winnings obtained through fraudulent activity.

7.0 Responsible Gambling Policy

7.1 Auwin is committed to promoting responsible gambling and provides tools such as deposit limits, self-exclusion, and session reminders.

7.2 Users experiencing gambling-related issues are encouraged to seek help through resources such as Gambling Help Online.

7.3 Users may request temporary or permanent account suspension if needed for responsible gambling purposes.

8.0 Prohibited Activities

8.1 Users are prohibited from engaging in the following activities:

  1. Creating multiple accounts.
  2. Using the Platform for illegal purposes.
  3. Exploiting system vulnerabilities or engaging in fraudulent behavior.

8.2 Violations of this section may result in account termination and potential legal action.

9.0 Privacy and Data Protection

9.1 Auwin collects and processes user data in compliance with applicable data protection laws.

9.2 For details on how we use and protect your data, please refer to our Privacy Policy.

9.3 We use advanced encryption technology to safeguard your personal and financial information.

10.0 Intellectual Property Rights

10.1 All content on the Platform, including text, images, and software, is the property of Auwin or its licensors.

10.2 Users may not copy, reproduce, or distribute Platform content without prior written permission.

11.0 Platform Availability and Technical Issues

11.1 While we strive to maintain uninterrupted access, Auwin does not guarantee the Platform will always be available.

11.2 Scheduled maintenance, updates, or unforeseen technical issues may temporarily disrupt service.

11.3 Auwin is not liable for losses resulting from service interruptions or technical problems.

12.0 Limitation of Liability

12.1 Auwin is not responsible for losses arising from:

  1. Gameplay outcomes.
  2. Technical malfunctions.
  3. Unauthorized access to user accounts.

12.2 Our liability is limited to the maximum extent permitted by law.

13.0 Third-Party Links and Services

13.1 The Platform may include links to third-party websites or services for user convenience.

13.2 Auwin is not responsible for the content, security, or practices of external websites.

13.3 Users interact with third-party services at their own risk.

14.0 Termination of Account

14.1 Auwin reserves the right to suspend or terminate accounts for violations of these Terms and Conditions.

14.2 Users may request account closure by contacting customer support.

14.3 Any outstanding balances may be forfeited in cases of account misuse or fraudulent activity.

15.0 Changes to Terms and Conditions

15.1 Auwin reserves the right to amend these Terms and Conditions at any time.

15.2 Significant changes will be communicated to users via email or Platform notifications.

15.3 Continued use of the Platform after changes are made constitutes acceptance of the revised terms.

If you have any questions or concerns about these Terms and Conditions, please contact our 24/7 live chat at the website for immediate assistance or read more in Auwin FAQs.